FAQ

1. Where are you located?

We’re based in Orlando, FL — somewhere between a craving and a questionable decision.

We don’t have a physical store (yet), but our cookies ship nationwide.

2. 🚚 Shipping & Pickup

We ship to all U.S. states.

Orlando folks, no delivery for you. You're too close. Come get it.

Shipping day: Mondays
Pickup day: Fridays
Location: Lake Nona – Orlando, FL

Orders placed between Saturday and Thursday are baked and boxed on Friday, then shipped Monday. Delays may occur if we’re off causing trouble at events or pop-ups — check our homepage or product descriptions for updates.

3. ❌ Local delivery?

Nope. We like to keep things mysterious — and mobile.

4. 🍪 Why are some cookies missing from the menu?

Because we’re not robots. Every cookie is made in small batches, mostly by hand.

We rotate our weekly menu based on availability, chaos, and creative impulse. New flavors drop every Monday after 12 PM — some stay, some vanish. Just like your ex.

5. 😒 Why can’t I order just one?

We don’t do one-night stands. Minimum order is 4 cookies.

Why? Because each one takes time, ingredients, and emotional instability to make. It’s about efficiency… and drama.

6. 🧊 How do I store my cookies?

Keep them in the original sealed package for up to 1 week.

Want them warm and gooey again? Microwave for 10 seconds (outside the package) or reheat in the oven at 350°F (180°C) for 5–8 minutes.

Want to save them for a crisis later? Freeze them — sealed in their package and inside an airtight container — for up to 2 months. Reheat directly from frozen at 350°F for 8–10 minutes. Wait for the center to heat through… and your soul too.

7. 🎪 Events, Bazaars & Pop-Ups

Sometimes we leave the kitchen. When we do, pickup and shipping times may change.

Check product descriptions or the homepage for updates. Or just follow the scent of cookies and chaos.

8. ⚠ Allergens

We don’t lie about this: our cookies are made in a kitchen that uses wheat, nuts, eggs, and dairy.

We try to avoid cross-contamination, but if you have serious allergies, please don’t risk it.

9. 🧾 Ingredients

No preservatives. No shortcuts. Just indulgent, high-quality ingredients like:

Butter, brown sugar, refined sugar, eggs, wheat flour, cocoa, spices, chocolate, nuts, dairy, vanilla, baking agents, salt, and a little bit of emotional baggage.

10. 🌱 Vegan or gluten-free?

Not yet. But if we ever go that route, trust us — it won’t be boring.